Verde Qatar
Last Updated: 15-05-2025
1. Introduction
At Verde Qatar, we prioritize the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, purchase plants or landscaping services, or communicate with us via WhatsApp, email, or social media. By using our services, you agree to the terms outlined here, in line with Qatar’s data protection laws.
2. Information We Collect
We gather two types of data:
• Personal Information
Provided voluntarily when you:
- Place orders (e.g., name, email, phone number, delivery address)
- Request landscaping consultations (e.g., property details, design preferences)
- Create or use a customer account, such as login credentials, contact details, saved addresses and order history;
- Contact customer support
Complete card numbers, card security codes and other sensitive card credentials are entered through the enabled payment provider’s secure payment service. Verde Qatar does not intend to directly collect or store complete card credentials. Verde Qatar may receive limited transaction information, such as the payment method, transaction reference, payment status and amount paid, for order processing, accounting, refunds, fraud prevention and customer support.
• Usage Data
Collected automatically through cookies, including:
- Device and browser details
- Browsing behavior on our website
- Interactions with our ads or emails
3. How We Use Your Information
We use your information to:
- Process orders and manage plant/tool/fertilizer deliveries
- Provide landscaping service quotes and manage ongoing projects
- Respond to inquiries via WhatsApp, phone, or email
- Send plant care tips (opt-in) and promotional offers (opt-out available)
- Improve user experience and website performance via analytics
- Comply with legal obligations (e.g., tax recordkeeping)
4. Sharing Your Information
We never sell your personal data. Limited sharing may occur with:
- Delivery Partners: For order fulfillment
- Payment Providers: When a customer chooses to pay by credit or debit card, the information required to process and verify the transaction is provided securely to the payment provider enabled at checkout. The payment provider may process billing information, transaction details, device information and fraud-prevention information according to its own privacy policy.
- Legal Authorities: When required under Qatari law
5. Account Security
Users are responsible for:
- Keeping login details confidential
- Notifying us immediately of unauthorized access
- Using strong passwords (e.g., a mix of letters, numbers, and symbols)
6. Content Monitoring
User-generated content (such as reviews) is moderated to ensure compliance with community guidelines. We reserve the right to remove inappropriate content.
7. Cookies & Tracking
We use cookies to:
- Remember cart items and maintain login sessions
- Personalize your experience (e.g., drought-resistant plant suggestions)
- Monitor website traffic using tools like Google Analytics
You can disable cookies via your browser settings, though some site features may be affected.
For more information, please read our Cookie Policy.
8. Intellectual Property
All content — including plant care guides, landscaping images, and company logos — is the property of Verde Qatar. Reuse or reproduction without permission is prohibited.
9. Marketing Communications
If you subscribe, we may send:
- Seasonal gardening tips
- Special promotions on plants and fertilizers
- Exclusive landscaping service discounts
You may unsubscribe at any time via the link provided in our emails.
10. Data Security
We implement strong security measures including:
- SSL encryption for transactions
- Secure servers for data storage
- Regular security audits
11. Policy Updates
Any updates to this policy will be posted here with a revised “Last Updated” date. Continued use of our services implies your acceptance of those changes.
12. Your Rights
You have the right to:
- Request access to or correction of your personal data
- Ask for account deletion (excluding transaction records required by law)
- Opt out of promotional emails
13. Contact Us
If you have questions about this Cookie Policy or the technologies used by the website, contact:
Verde Qatar
Commercial Registration (CR): 41355
Address: Ground Floor, Building 106, Street 102, Zone 69, Doha, Qatar
P.O. Box: 31403, Doha, Qatar
Telephone: +974 4017 3525
Mobile/WhatsApp: +974 6667 0850
Email: info@verde-qatar.com